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Texas 931.5125
Texas 929.6125
Nationwide
2-Way
Tex-An 2000
Vendor ID Number 1223619446500
Contract Number
DIR-SDD-203
CISV Compliant
 Company Information 
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Arch Wireless Operating Company
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CISV VID #: 1223619446500
Contract #: DIR-SDD-203
Texas
   
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 Vendor Contact Information 
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Contact Person: Rolando Hernandez
Address: 8620 Burnet Rd.Suite 128
Austin, TX 78757
Phone #: 512-406-3002
Fax #: 512-420-8952
Email Address: Rolando.Hernandez@usamobility.com

Texas
   
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 Products & Services Information 
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Class Class Description
725 Radio Communication, Telephone, Telecomm. Equipment, Accessories & Supplies
915 Communications and Media Related Services
   
Class Item # Item Description
725 45 Pagers, Radio  (Including Parts and Accessories)
915 5 Answering/Paging Services
 
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  Catalog of Products & Services 
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MaintenanceMaintenance, Repair and Support Plan

Arch Wireless is committed in providing you with unsurpassed service. Telephone, exchange mail, or faxed requests will be completed for you within a timely manner by our Customer Support Team. All requests will be handled individually and with professionalism. If an answer or confirmation to an inquiry is required, the request will be completed and a response will be provided. Hours of operation are Mon - Fri 8:30am - 5:30pm.

 Customer Service Support
   
Contact Person: Amy Garza
Address: 8620 Burnet Rd.Suite 128
Austin, TX 78757
Phone #: 512-406-3000
Fax #: 512-420-8952
Email Address: amy.garza@usamobility.com
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 Statement of Guarantee 
   
guarantee Arch Wireless will make available equivalent replacement parts for a product sold to the state for at least 3 years after a product is discontinued.
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 Services and Fees (quicklinks)  

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arrow2-Way Airtime Svcs. arrow2-Way Additional/Optional Svcs. arrow1-Way Additional/Optional Services
arrow2-Way Maintenance Svcs. arrow1-Way Airtime Services – LEASE arrow1 & 2-Way Additional Charges & Fees
arrowProducts    
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2-Way Airtime Services (per month rates)
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Service Description Class-item List Price State Price
T900 LEASE
75K Characters/Mo - $0.0006 Overcall Charge/Character		 915-5 $26.25 $14.95
P935 LEASE
75K Characters/Mo - $0.0006 Overcall Charge/Character		 915-5 $29.25 $17.95
T900 OWNED
75K Characters/Mo - $0.0006 Overcall Charge/Character		 915-5 $19.95 $11.95
P935 OWNED
75K Characters/Mo - $0.0006 Overcall Charge/Character		 915-5 $19.95 $11.95

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2-Way Pager Protection & Maintenance Services (per month rates)
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Service Description Class-item List Price State Price
T900 LEASE
Equipment Protection Plan (PRO)
Without PRO, replacement cost is $99.00; With Pro $25.00 		915-5 $3.95 $1.95
P935 LEASE
Equipment Protection Plan (PRO)
Without PRO, replacement cost is $199.00; With Pro $50.00		 915-5 $5.95 $3.95
T900 Owned
Equipment Maintenance Plan (MNT) 		915-5 $3.95 $2.00
P935 Owned
Equipment Maintenance Plan (MNT) 		915-5 $5.95 $2.00
Please see contract for detailed info for Pager Protection Plan (PRO) and Warranties/Maintenance (MNT).

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2-Way Additional/Optional Services (per month rates)
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Service Description Class-item List Price State Price
Voicemail – T900/P935 24 hr storage 915-5 $4.00 $2.95
800/Toll Free Number – T900/P935 915-5 $8.00 $5.00
Unlimited 2way Msgs – T900/P935 915-5 $10.00 $7.00

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1-Way Airtime Services – LEASE ONLY (per month rates)
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Service Description Class-item List Price State Price
Local Numeric – Unlimited Msgs 915-5 $7.95 $3.15
Local Alphanumeric – Unlimited Msgs 915-5 $11.95 $5.00
Statewide Numeric – Unlimited Msgs 915-5 $8.95 $4.20
Statewide Alphanumeric – Unlimited Msgs 915-5 $12.95 $5.50
Nationwide Numeric – Unlimited Msgs 915-5 $24.95 $18.00
Nationwide Alphanumeric – Unlimited Msgs 915-5 $29.95 $19.95

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1-Way Additional/Optional Services (per month rates)
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Service Description Class-item List Price State Price
Additional Local Phone Number 915-5 $1.00 $0.50
Numeric Pager Protection – replacement without $39.00; with $10.00 deductable 915-5 $1.00 $0.50
Alphanumeric Pager Protection – replacement without $69.00; with $20.00 deductable 915-5 $2.00 $1.00
800 Number 915-5 $8.00 $5.00
Voicemail 24hr Storage 915-5 $4.00 $2.95
Maintenance 915-5 $3.00 $2.00

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Other Services
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Description Class-item List Price State Price
Alphamate 915-5 $15.00 $15.00
Operator Dispatch 915-5 $10.95 $6.95
Operator Dispatch w/personal 800# 915-5 $14.95 $12.95
Custom Greeting 915-5 $1.00 $0.50
Numeric Retrieval 915-5 $1.00 $0.50
Mass Upgrade Charge per device 915-5 $10.00 $10.00

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Products
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Manufacturer Stock/SKU# Item Description Class-item List Price State Price
Motorola T900 T900
2-Way Messaging Device		 725-45 $149.99 $99.00
Motorola P935 P935
2-Way Messaging Device		 725-45 $299.99 $199.00
Motorola Numeric 1 way pager 725-45 $44.00 $39.00
Motorola Alphanumeric 1 way pager 725-45 $99.00 $69.00

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SafetyNet
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Description Class-item List Price State Price
One Way 915-5 $2.00 $2.00
Two Way 915-5 $4.00 $4.00
Administrative Unlimited - Minimum 2 seats 915-5 $30.00 $30.00
Activiation Fee per user 915-5 $2.00 N/C

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Shipping
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Shipping Description Class-item List Price State Price
UPS Ground
Shipping & Handling (per order) 		915-5 $8.00 $5.00
UPS Ground
Shipping & Handling (per order) 		915-5 $23.00 $20.00

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